The second-hand marketplace Members Share Displeasure Regarding Size Updates

Vinted users have been reacting angrily due to a modification that led to products showing incorrect sizing.

The second-hand shopping app has altered its sizing categories for female and kids' apparel but did not contact all shoppers about the modification.

Online Platforms Backlash

Countless users and merchants have taken to social media claiming that product pages now present an altered size classification versus the original listing due to the recalibration.

The platform stated the revised method more closely matches other platforms.

The platform has recommended to review their products and adjust the sizing manually when needed, causing user dissatisfaction.

Measurement Approach Updates

Earlier, the measurements included a single numeric size and a letter, such as S/8 or M/10.

The revised method features a letter and a range for example S/UK 8-10.

With some products, the size labels have been reassigned - like an L measurement was previously a 12 but currently displays as UK 16-18.

Member Stories

A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Few clothing companies classify XL as 20-22," the way the service now categorizes.

Stephanie Gallen, from Glasgow, said garments she listed with size 14 tags were showing in the marketplace as larger sizing 20-22.

"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.

Manual Updates

Another shopper, from Derby, explained she became annoyed by the change as she had to manually change the sizing for "all her products".

"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential for me since losing part of my income," she explained.

Marketplace Information

The service features exceeding 100 million members, comprising 18 million UK members.

It has emerged as a preferred choice to second-hand platforms like eBay and Depop.

This isn't the first time where an unanticipated change to the app has proved unpopular: last year, the platform withdrew an update regarding delivery choices after backlash from users.

Eric Mcintyre
Eric Mcintyre

Elara Vance is a business strategist with over 15 years of experience in corporate consulting and entrepreneurship, specializing in digital transformation.